Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have gotten 3 e-mails now saying I bought something with…

Customer Question
I have gotten 3...

I have gotten 3 e-mails now saying I bought something with pay pal.

Technician's Assistant: When did you last update PayPal?

I don’t have paypal so how do I change my e-mail?

Technician's Assistant: What have you tried so far with your PayPal?

I don’t have paypal n have never purchased anything that way

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Someone sent e-mail from my account saying my husband was stranded in Florida n needs money. I am computer illiterate Marianne

Submitted: 9 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 8 minutes by:
12/18/2017
Email technician: The-PC-Guy, Computer Manager replied 9 months ago
The-PC-Guy
The-PC-Guy, Computer Manager
Category: Email
Satisfied Customers: 2,228
Experience: 20 years experience providing remote computer support
Verified

Thanks for using JustAnswer. My name is***** will do whatever I can to answer your question and will be back in a moment with my reply.

Ask Your Own Email Question
Email technician: The-PC-Guy, Computer Manager replied 9 months ago

These emails are likely a scam, and phising attempt for information. If you have never done business with the company, then you should just ignore them and delete the messages, whatever you do, do not click any link in the email or give any information to anyone.

This is a common occurrence if you see something that looks suspicious or is too good to be true, then it most likely is, best in the future just to ignore it and delete the message, especially if it is from someone you have never done business with.

If you can please take a moment a rate my answer so I am reimbursed for my time that would be appreciated.

Have a happy holiday!

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask The-PC-Guy Your Own Question
The-PC-Guy
The-PC-Guy
The-PC-Guy, Computer Manager
Category: Email
Satisfied Customers: 2,228
2,228 Satisfied Customers
Experience: 20 years experience providing remote computer support

The-PC-Guy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I tried to get on pay pal to start an account but my gmail #
I tried to get on pay pal to start an account but my gmail # did not work as A email and it said no documents were found. what can I do … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,186 satisfied customers
A seller of European charms says his Pay Pal Account has
A seller of European charms says his Pay Pal Account has been suspended. He has sent a new Pal Pal Account number in order that I can pay for 8 items. I have no idea how to change his Account Number o… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
I am trying to log in with a new account but I get the
I am trying to log in with a new account but I get the message that my e mail does have an account. I am not able to recover my password. Pay pal does not recognize my phone number. How can I generate a new account with my current e mail account? Been trying for over an hour and am frustrated. Lloyd Bennett … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Been a paypal customer or years, mainly buying, need to send
been a paypal customer or years, mainly buying, need to send 25,00 to a friend in florida also a paypal customer Cannot get in this way. always just hit yes pay and that is all. Can you help please. … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I received a messageSupposedly from PayPal stating that
I received a messageSupposedly from PayPal stating that someone tried to buy a $1200 phone on eBay. They stated they could help me if I responded within 24 hours. What made me think it might not be on… read more
ChrisC
ChrisC
PC Technician
Associate Degree
662 satisfied customers
My e mail is correct and password also but I can never go
my e mail is correct and password ***** but I can never go any further … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I got an email from that someone from Auckland, New Zealand
I got an email from***@******.*** that someone from Auckland, New Zealand tried to login to my account. Since I have had several of these and could not get a satisfactory answer from paypal--I closed … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
This is going to be very confusing.. 1. I am currently using
This is going to be very confusing.. 1. I am currently using (*****@******.***) for my email address. I was using (*****@******.***) I was told when I changed to Spectrum that I could continue to use … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I ordered batteryfrom BIG Battery,and Pay Pal sent the
Dear sirs,I ordered batteryfrom BIG Battery,and Pay Pal sent the payment by visa,and the bank account showed that the money was drawn by Big Battery.So far my battery has not been shipped.Amwondering … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Paypal are trying to send me an email my email will not
paypal are trying to send me an email my email will not except it from you, I have sold my car and the person has put the money into her paypal account, and you are trying to tell me. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
I am trying to set up a pay pal account separate from my
I am trying to set up a pay pal account separate from my husband. We both look after our own expenses. The problem is that we have the same email add. Also I am retired but there is no listing for tha… read more
ChrisC
ChrisC
PC Technician
Associate Degree
662 satisfied customers
Was hacked it has been repaired aeed to change my Pay pald
was hacked it has been repaired aeed to change my Pay pald they said I nn … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Made a purchase on ebay went to checkout and clicked the pay
made a purchase on ebay went to checkout and clicked the pay pal button. It opened a window for some service page. can't get into pay pal even th9ugh my ebay and pay pal are linked … read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
Why can't I use my credit card to link up to Pay Pal. I have
Why can't I use my credit card to link up to Pay Pal. I have never used Pay Pal because this is the only credit card I have They always say they can't link this one use another card… read more
Expert
Expert
7 satisfied customers
I have posted a boat for sale on Craigslist. In the last 2
I have posted a boat for sale on Craigslist. In the last 2 days I have received numerous responses saying that they will pay via Paypal. I know that they are scammers. I would like to know how this sc… read more
TechExpert
TechExpert
Master's Degree
218 satisfied customers
i tried signing in to my hot mail account and it says incorrect
i tried signing in to my hot mail account and it says incorrect password I did it many times and I know it was correct. Yetserday someone hacked my computer and sent a message saying I was stranded in… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
my .msn e-mail got hacked into an a phony e-mail was sent out
my .msn e-mail got hacked into an a phony e-mail was sent out that I was stranded out of the country and needed money. I changed my e-mail password XXXXX noe my e-mail looks like everything is in arab… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Help. I have over six hundred e-mail addresses. Someone
Help. I have over six hundred e-mail addresses. Someone has hacked into that list. They've sent out an e-mail asking for $1,900.00 saying that I am stranded in England. I live in Michigan. What can I … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x