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I can't access my email. I can't sign into google. I get…

Customer Question
I can't access my...

I can't access my email. I can't sign into google. I get this message "You haven't given any apps or services permission to access your google account". How do I give this permission?

Technician's Assistant: Are you logged into your email account on any other devices?

Not that I'm aware of. I have phone but I'm not able to receive email on that device either.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I was prompted to reset my password ***** I did that but since doing that I have not been able to send or receive email

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My phone number is(###) ###-####and my email is: ***@******.***

Submitted: 9 months ago.Category: Email
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Answered in 2 minutes by:
12/18/2017
Email technician: Josh, Computer Enthusiast replied 9 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,642
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Email technician: Josh, Computer Enthusiast replied 9 months ago

Click here: https://myaccount.google.com/lesssecureapps?pli=1

Turn on Allow less secure apps

Now try again

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Customer reply replied 9 months ago
Try what again?
Email technician: Josh, Computer Enthusiast replied 9 months ago

Try accessing your email again and see if you get the same message after you followed my steps

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Customer reply replied 9 months ago
It appears I,m getting sucked into a creeping expenditure. So far you have given me nothing but asking for more money.
Email technician: Josh, Computer Enthusiast replied 9 months ago

Did you follow my steps?

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Customer reply replied 9 months ago
I think so. I received email from you but I can't determine if emails I attempted to send yesterday have in fact been sent. I also don't know if I can now access my google account.
Email technician: Josh, Computer Enthusiast replied 9 months ago

Did you turn on "allow less secure apps"?

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Customer reply replied 9 months ago
does this mean I just spent $39 for nothing?
Email technician: Josh, Computer Enthusiast replied 9 months ago

Did you turn on "allow less secure apps"?

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Customer reply replied 9 months ago
cancel all transactions.
Email technician: Josh, Computer Enthusiast replied 9 months ago

Did you turn on "allow less secure apps"?

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