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How can i fix my problem with microsoft outlook. I can't…

Customer Question
How can i fix...

How can i fix my problem with microsoft outlook. I can't receive emails on my desktop, but can on my phone. Please call me. (###) ###-####

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

I don't know i'm not that savvy with techy talk

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I don't think so, the problem just started yesterday. I'm with Cox bundle and I called them and they said the problem was with microsoft because I'm getting my emails on my phone

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, just please have someone call me at(###) ###-#### PLEASE. I need this so bad for my work. Thank You

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/18/2017
Email technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 7 months ago
ok, Please help me. Can you please call me(###) ###-####
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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