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The problem I have is that every message I receive or send…

Customer Question
The problem I have...

The problem I have is that every message I receive or send iss also copied into my IMPORTANT AND trash BOXES.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I am not sure, but I also have iinet, which we are deletion eventually, perhaps this is the provider - otherwise it is Broadband, whish has given us countless problems.

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On my computer I want to get rid of the IMPORTANT box as this has been a problem from day one.

Technician's Assistant: What troubleshooting have you tried?

None yet

Submitted: 7 months ago.Category: Email
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Answered in 6 minutes by:
12/17/2017
Email technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 7 months ago
No do not connect with my computer - this is personal
Customer reply replied 7 months ago
Please refund my deposit
Email technician: Cody, Senior Systems Administrator replied 7 months ago

I'll send in the request

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Category: Email
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