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I have not been on line for a few months and can't not

Customer Question
I have not been...

I have not been on line for a few months and can't not remember my apple information also a new email address. So much have me shut out.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Customer:***@******.*** my new email address with google NOT yahoo

Technician's Assistant: What troubleshooting have you tried?

You should put edit your account. This way you would not have people looked out.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I hope he/she can walk me thru so I can open an account

Submitted: 8 months ago.Category: Email
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Answered in 9 hours by:
12/18/2017
Email technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,983
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Just first clarify what kind of password ***** *****? Password ***** your Apple ID? Password ***** an email address (which email provider please)?

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Category: Email
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