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I have deleted Outlook and can't get it back up. Internet…

Customer Question
I have deleted Outlook...

I have deleted Outlook and can't get it back up

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

Internet connection appears OK -all modem lights are on except "wps"

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that I know of

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I had 2 email addresses -***@******.*** and***@******.***. I was receiving a request for an internet password ***** I could not delete. I rang II net and it was suggested I delete the outlook icon but now cannot get it back & IInet can't help.

Submitted: 8 months ago.Category: Email
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Answered in 1 minute by:
12/17/2017
Email technician: michelleclive, Email replied 8 months ago
michelleclive
Category: Email
Satisfied Customers: 6,075
Experience: I am a computer professional have fixed and handled email issues.
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

What Operating System (OS) is running on the computer?

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Customer reply replied 8 months ago
My computer is less than twelve months old and I think it's Microsoft 2016
Customer reply replied 8 months ago
I'm not very conversant with technical terms - I'm simply trying to get the "OUTLOOK" icon back up so I can check emails.
Email technician: michelleclive, Email replied 8 months ago

do you see the windows search box at bottom of screen

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Email technician: michelleclive, Email replied 8 months ago

type outlook in it and let me know what shows in search resulsts

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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