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Cant sign forgot my password and ive changed mobile number.

Customer Question
Hello cant sign forgot...

Hello cant sign forgot my password ***** ive changed mobile number

Technician's Assistant: What exactly are you having trouble accessing?

Outlook

Technician's Assistant: Are you logged into your Outlook account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

May have but my old number was(###) ###-####my new one is(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just need help to sign in

Submitted: 7 months ago.Category: Email
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Answered in 2 hours by:
12/17/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,821
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Hello, I have to calrify for more details, as "outlook" may mean different thing in emailing world, Microsoft Outlook - an email progra, Outlook.com - an webmail portal, and @outlook.com - one of email addresses available for Micrsofot account. Which one do you mean?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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