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I have a problem with Skype. The email address used as my…

Customer Question
I have a problem...

I have a problem with Skype. The email address used as my primary email no longer exists. Provider cancelled them all. So I can’t login to skype

Technician's Assistant: Are you logged into your email account on any other devices?

That email account is no longer supported by Vodafone nz on any devices

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Have a phone number but Skype won’t let me get past email question

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No that’s my only problem

Submitted: 8 months ago.Category: Email
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
12/17/2017
Email technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,977
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> Provider cancelled them all. So I can’t login to skype

The previous provider has no direct cause to your issue. I guess your issue is wrong password. Correct?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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