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Yesterday I accidentally deleted my email address, I cannot
Yesterday I accidentally deleted my email address***@******.***, I cannot send the info required to reset my ACC as I cannot remember sending recent e-mails from the ACC. I have sent emails from my ot… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
It keeps asking for my password and I put it in but nothing
It keeps asking for my password ***** I put it in but nothing happened and I know that's the right password … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need help updating a business address for Kiowa County
i need help updating a business address for Kiowa County Realty. I can not receive a verification code because the phone number has been changed to a fax only number and we are no longer at the addres… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I'm trying to find an online address for I've opened aol
Hi I'm trying to find an online address for***@******.*** I've opened aol account and been giveA password ***** there is an updated version of the app and I've been unable to download it … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Here goes again. I cannot access my AOL account that I have
OK here goes again. I cannot access my AOL account that I have had for 20 years. It says it knows me as KDEWE but my email address is low letters***@******.***. I was sent to the credit card account a… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a email account with you for over ten years I was
I have a email account with you for over ten years I was locked out of my account I have answered questions and had email saying that I have not passed the the owenership to open a new email address this is my email account I have lots of emails I need to pick up I do not want to open I new acccount I want my old one un blocked I cant understand why I have failed this I am so up set I have emails on that account from people who have now passed also I have train ticket confimation that I need to travel can you please help I am so upset my email is***@******.*** … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can'taccess my email. Verizon.net. Through my desk top.
verizon.net switched to AOL but I kept my old email address which was the***@******.*** It has been working until AOL asked for my user name and password ***** it wouldn't take. I have tried everything and I cannot get it to take my user name and password. Tried calling they gabve me a number. It didn't work either. Very frustrated a couple of weeks now..... … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I can't sign in. Used my password and keeps telling me it's
I can't sign in. Used my password ***** keeps telling me it's wrong. When I put in my phone number that says it's wrong. Had this account for about 20 years what's up … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
I have lost 75% of our AOL Contact list. Where did they go?
I have lost 75% of our AOL Contact list. Where did they go? How can I get them back? … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,581 satisfied customers
Can't get one of two Aol email from either the Apple mail or
Can't get one of two Aol email from either the Apple mail or the their servers. Both of those e-mails were sold by verizon clients to AOL, used the same email addresses - (i.e.***@******.***) and pass… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
how can I see where my e-MAIL has been accessed from various
Hi how can I see where my e-MAIL has been accessed from various locations further back than the 28 days the site shows?… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,156 satisfied customers
I need your help. My address book was eliminated from my computer
I need your help. My address book was eliminated from my computer and was replaced by about 100 e-mail addresses that are not mine. They begin with f and g only. My com mputer person tells me that onl… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
My e-mails were hacked on March 13th, at 7:15a.m, and I lost
My e-mails were hacked on March 13th, at 7:15a.m, and I lost by "sents", old mail back, but Not my Contacts...Can someone there help me.… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
I have k-9 mail on my droid - the only way my phone will collect
I have k-9 mail on my droid - the only way my phone will collect mail. it's been working well for me until yesterday when it stopped sending mail. it tries to send but then I get a error msg saying fa… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
My AOL.com mail account denies me entry. Red-keyed, due
My AOL.com mail account denies me entry. Red-keyed, due "Suspicious Activity" Can NOT get it to work since 5 days. This has blocked me from important Contacts List + ongoing/historic work. Please help… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
The one with the problem is an AOL one They locked me
The one with the problem is an AOL one They locked me out because suspicious activity was detected and I had noticed it too. It's an address I've had for many years and has a lot of folders saved in i… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
Where can I find my Account number? My husbands password XXXXX
Where can I find my Account number? My husbands password XXXXX XXXXX excepted by Aol. We have had our Passwords for over 10 years. I have tried to go to "forgot your password" & cannot get in. HELP It… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I have an address book in outlook ([email protected])
I have an address book in outlook ([email protected]) that is connected to the cloud but I can't use it when importing to an envelope in MS Word. It doesn't seem to recognize this address book. How can… read more
mikehurckes10
mikehurckes10
54 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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