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I have recieved an emailthatstated I renewed an account I am…

Customer Question
I have recieved an...

I have recieved an emailthatstated I renewed an account I am not aware of here is some of the information in the header of this email. Can you help with getting this canceled or give me contact information to resolve this?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Required information <*****@******.***>

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

My provider is MSN

Technician's Assistant: What troubleshooting have you tried?

Sending return email & it comes back undeliverable

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just that I know nothing about this!

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/16/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,964
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

This is a fake email, you can mark it as junk.

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Customer reply replied 7 months ago
Ok, Can you send me a confirmation of that please. Also when will I get the $5 deposit back?
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

I can only assist you with the question asked here since i am a tech and i do not have access to the billing.

You will need to call or email billing on***@******.*** or on 1(###) ###-####to request a refund.

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Customer reply replied 7 months ago
I really can put this email into a spam folder. I just wanted confirmation this was spam! To***@******.***
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

This message i am sending here is a confirm that what you receive was a scam. The chat history on this page is saved, and you can view it anytime you like by clicking the "View Response" from the email sent to you by JustAnswer.

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Kamil Anwar
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,964
6,964 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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