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HAVE NEW LAPTOP AND CAN NOT SIGN ON TO MICRO SOFT/ KEEP

Customer Question
HAVE NEW LAPTOP AND...

HAVE NEW LAPTOP AND CAN NOT SIGN ON TO MICRO SOFT/ KEEP GETTING THAT YOUR ACCOUNT HAS BEEN TEMP SUSPENDED. WOULD LIKE HELP AND NOT HAVE TO RETURN NEW LAPTOP. HAVE WASTED TOO MUCH TIME ALREADY ALAN JOLLEY ***@******.***..thank you and Happy Holidays!!!!!!

Technician's Assistant: Are you logged into your email account on any other devices?

Just laptop hp and used search mode

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Have t

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/16/2017
Email technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 7 months ago

When did this account first start (timewise)?

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