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Need to reset my yahoo email password. My house phone not a…

Customer Question
Need to reset my...

Need to reset my yahoo email password

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My house phone not a moble phone

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, jest help me reset my email password ***** my lap top

Submitted: 7 months ago.Category: Email
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 8 minutes by:
12/16/2017
Email technician: sudipto_dutta, Computer Hardware Engineer replied 7 months ago
sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Email
Satisfied Customers: 6,113
Experience: Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

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Email technician: sudipto_dutta, Computer Hardware Engineer replied 7 months ago

What is the problem you are facing when you try to reset the password?

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Customer reply replied 7 months ago
I type in my password ***** I am told that's an not my password ***** then they give me part of a phone number that I know nothing about fill in the missing numbers and I can't
Customer reply replied 7 months ago
no I don't have any more money I am a disabled vet on a fix income
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,808
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

I am fine for me if you don't prefer a remote assistance session.

Please advise you email adddress so I can try resetting the password ***** my side to determine what the problem is. Thanks.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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