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Email account is I was locked out of my account, someone may…

Customer Question
Email account is***@******.*** Hello...

Email account is***@******.*** Hello, I was locked out of my account, someone may have tried to hack into it.

Technician's Assistant: Are you logged into your email account on any other devices?

Not right now.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes, phone number is (778) 875- 9375

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just curious as I never before been locked out of my account.

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
12/16/2017
Email technician: Josh, Computer Enthusiast replied 4 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,671
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Have you tried to reset the password?

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Customer reply replied 4 months ago
Thank you
Email technician: Josh, Computer Enthusiast replied 4 months ago

Have you tried to reset the password?

Ask Your Own Email Question
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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