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How can I change my Hotmail.com email password. I am trying…

Customer Question
How can I change...

How can I change my Hotmail.com email password. I am trying to dd account to my fire and notebook devices. I can not remember or find the current password ***** must change on computer to be able to use email on my other devices.

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

No not to my knowledge, I want to be able to use on Samsung smart phone, Samsung tablet and fire kindell

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not that I know of . My phone is 849-32366941

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I am elderly 86 years old and not very technical.

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
12/16/2017
Email technician: Byron, PC Support Tech replied 7 months ago
Byron
Byron, PC Support Tech
Category: Email
Satisfied Customers: 3,347
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

To reset your password ***** go here: https://account.live.com/password/reset

select I forgot my password ***** click Next

Enter your Hotmail email address and fill in the characters and click Next.

Select a recovery option.

A 7 digit password ***** will be sent to you either via text message, email or phone call depending on
your available recovery options.

Fill in any required information and click Send Code.

The page will immediately change, asking you for the code. Do not close that page.

Enter the code when you receive it (you will have 10 minutes before the code expires)

and click Next.

You will then be asked to create a new password, entering it twice.

If successful, you will be told your account has been recovered.

You will now be able to sign in to Hotmail/Microsoft.

Let me know the result please.

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