Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have a window showing up on my desk top telling me to

Customer Question
I have a window...

I have a window showing up on my desk top telling me to enter my Yahoo password. I do that and I get an email confirming it is done and then the window comes up on the desk top again with the heading Yahoo! Password ***** and the process happens again if I close it then it just comes up again. What to do?

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

Not at the sometime

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Hmm I can't remember if I do. I think I would so should I reset my password ***** can you send me something in order to reset my password?

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Customer reply replied 7 months ago
i am just trying to reset my password ***** that doesn't seem to be working
Answered in 11 minutes by:
12/16/2017
Email technician: arsufi2002, Other replied 7 months ago
arsufi2002
arsufi2002, Other
Category: Email
Satisfied Customers: 1,772
Experience: I have 4 yrs experience in helping customers who has trouble with Email
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Please find reply box below to post your response

Ask Your Own Email Question
Email technician: arsufi2002, Other replied 7 months ago

What's your yahoo id?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
How do I recover master password? I'm not sure. i haven't
I'm not sure. i haven't used T'bird for a long time and I want to givde it another try … read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
I don't know. Seems to be ok. When I used my email, dialog
I don't know. Seems to be ok. When I used my email, dialog box said I already have an account. If I do, it's been a very long time since I used it. I do not have the password. … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
Cant remember my passsword. Yahoo. Desk top. Everything. To
to send my phone a confirmation number my phone number is *****… read more
Larry S
Larry S
Bachelors in Information Technology Security
1 satisfied customers
The messages do not download nor can I send any out. I went
The messages do not download nor can I send any out. I went thru the process where you leave your phone number and we are supposed to get a code back. The phone number is ***** house number and it doe… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I cannot remember my password for my email account. I'm not
I cannot remember my password ***** my email account. … read more
Cris
Cris
60 satisfied customers
Just bought a new home desktop computer and found it in the
Hi just bought a new home desktop computer and found it in the circling mode and could not access anything. Thought it was dying like the last one did. Turned it off and unplugged it for 20 sec. then … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I am neither getting nor sending mail . Pop up says can't connect
I am neither getting nor sending mail . Pop up says can't connect . I followed each step of "fix problems with yahoo mail in iOS mail. After deleting my account, I can't add it back in. Keep getting t… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have recently bought a new computer with Windows 7 and Office
I have recently bought a new computer with Windows 7 and Office 2013 installed. I'm very disappointed - it randomly decides not to deliver certain emails to Outlook and the Word programme seems totall… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
How can I get my password. I know what it is but I dont know
How can I get my password. I know what it is but I don't know what I put in caps, My e-mail [email protected]… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I have recently changed my password XXXXX my e-mail account and
I have recently changed my password XXXXX my e-mail account and now can not remember it...… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I cant sign on to my email account, neither can my wife, June
I can't sign on to my email account, neither can my wife, June Flynn. My email address [email protected] and my wife's [email protected]… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I used to have an at&t account so my emails are attached to
I used to have an at&t account so my emails are attached to my Yahoo at&t mail account. I have been having a lot of issues with my logins for my 3 accounts. When I go to at&t, they tell me they cannot… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Every time I seek access to a email site (Hotmail or Yahoo
Every time I seek access to a email site (Hotmail or Yahoo Telecom) I am told to try again This has happened ever since I downloaded Windows 8 a fortnight ago… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
My husgand and I have had a free account with AT&T since
My husgand and I have had a free account with AT&T since 2004 and have Yahoo email accounts (merged with AT&T). We are not able to access our account/emails. AT&T support says they cannot help me beca… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
My account was compromised..it was spamming a request for money
My account was compromised..it was spamming a request for money because I was stuck in the UK. I cant remember my security questions because I set them out 5 years ago. It sent a reset to an email acc… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Ive been hacked. My e-mail account is being used to advertise
I've been hacked. My e-mail account is being used to advertise weird things. What can I do?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
i entered a master password, but when i reentered it, thunderbird
i entered a master password, but when i reentered it, thunderbird won't accept it. how do i clear it out and start over?… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I keep getting a pop-up box asking for my network user name
I keep getting a pop-up box asking for my network user name and password. I just changed the password XXXXX my ISP and have not been able to send/receive on Outlook 2007 since then.… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x