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I need help getting into my gmail. I can't get into my gmail…

Customer Question
Hi I need help...

Hi I need help getting into my gmail

Technician's Assistant: Are you logged into your Gmail account on any other devices?

I can't get into my gmail account because I don't remember my password

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I assume so

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't have access to my phone because it is being transferred from a non working spring phone to a working Verizon phone at the present.

Submitted: 7 months ago.Category: Email
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Answered in 2 hours by:
12/16/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,839
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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When was your last successful access to the same Gmail account / messages? On which device please?
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Jess M.
Jess M., Computer Support Specialist
Category: Email
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