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Email shows banner stating unable to connect to google keep…

Customer Question
Email shows banner stating...

Email shows banner stating unable to connect to google keep trying

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Safari

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

Apple care //unable to download latest mac update apple care replaced processor cable & downloaded in-house version currently unable to open msg in gmail loads page but won't open content of msg when selected instead get banner loading slow html not standard

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Msg on left reads unable to connect to google

Submitted: 7 months ago.Category: Email
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Answered in 2 hours by:
12/16/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,813
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Can you please upload a screenshot to demonstrate the details? A full-screen screenshot is highly appreciated.
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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