Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

E-mail box messed up. Does not list new e-mails. Kurt. AOL.

Customer Question
E-mail box messed up...

E-mail box messed up. Does not list new e-mails. Kurt

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

AOL

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web Browser

Technician's Assistant: What troubleshooting have you tried?

None

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Email works fine on my Samsung phone

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
12/15/2017
Email technician: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Email Question
Email technician: Bryan, Computer Support Specialist replied 8 months ago

Do you use any email program, e.g. AOL Desktop, Outlook, Windows Mail, to access your AOL emails on the computer?

Ask Your Own Email Question
Customer reply replied 8 months ago
Not that I know
Customer reply replied 8 months ago
I would like to cancel the whole order
Email technician: Bryan, Computer Support Specialist replied 8 months ago

OK, will do.

Ask Your Own Email Question
Customer reply replied 8 months ago
Please cancel this transaction and refund the $5.-
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I am trying to scan a document into my write mail so I can
I am trying to scan a document into my write mail so I can E-mail it … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Got an email saying 'from Apple' saying there is suspicious
got an email saying 'from Apple' saying there is suspicious activity on my Apple ID. is this phishing email? … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I have no e-mails listed. AOL is my e-mail provider. Thru
I have no e-mails listed JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: AOL is my e-mail provider JA: How do you usually access AOL? On a phone or tablet, or through a web bro… read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
Right now I am not a fan of AOL,. I am looking for my old
Right now I am not a fan of AOL,. I am looking for my old e-mail as AOL setup a new system for AOL mail and my old mail of yesterday can't be found … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Had to change my old aol.com e-mail address to a new but
had to change my old aol.com e-mail address to a new but have lost all saved from past e-mails … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I accidently signed up for AOL email yesterday. Web browser.
Hello, I accidently signed up for AOL email yesterday. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My email acct. was with verizon. Verizon was my provider.
none > verizon is no longer the provider. they changed to aol. for a while I was able to log on via aol. … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I want my old password back. I messed up my AOL mail on my
I want my old password ***** I messed up my AOL mail on my iPad. My old password ***** me fine. Will give you my great grand mothers maiden name if that will help you. Betty Majure … read more
Moses C
Moses C
Bsc
818 satisfied customers
Yesterday I tried to update security settings, got into the
Yesterday I tried to update security settings, got into the two process verification issue and totally screwed up my e-mail. It is telling me that the server is rejecting login and the server is termi… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Somehow I deleted all of my e-mails. How do I get them back?
Somehow I deleted all of my e-mails. How do I get them back? … read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
Cannot open email, microsoft office and student, computer is
microsoft office and student, computer is starting in safe mode … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
Am a verizon E-mail customer. just switched to AOL (while
am a verizon E-mail customer. just switched to AOL (while keeping my verizon.net address. I put in all data to go on AOL via Verizon. Next was instructed to put in AOL data also. I cannot put in Text … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have my outlook setup as an exchange account so i can sync
i have my outlook setup as an exchange account so i can sync outlook.com with outlook 2013 my emails calendar tasks and contacts this works well.i just got a samsung galaxy 8 plus i have outlook for a… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Verizon is migrating it's e-mail service to AOL how do I set
Verizon is migrating it's e-mail service to AOL how do I set up Thunderbird to handle my e-mail as I don't like the AOL user interface? … read more
Bryan
Bryan
Computer Support Specialist
13,092 satisfied customers
I cannot receive my e-mail. I got an announcement from
I cannot receive my e-mail. I got an announcement from verizon that it is dropping its email service and I think I screwed up what I was supposed to do by going to aol. Can I undo it? … read more
Bryan
Bryan
Computer Support Specialist
13,092 satisfied customers
I can't enter my accts in my new Samsung Galaxy 7. It says I
I can't enter my accts in my new Samsung Galaxy 7. It says I need a pop or IMAP acct?? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Why is there no address list on my gmail/ I have had a new
I have had a new computer installed in January and my gmail account has been a mess since then … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Pictures don't show up on aol news, couple of weeks, through
pictures don't show up on aol news JA: How long have you had this issue with your A.O.L. account? Customer: couple of weeks JA: How do you access your email most often? On a phone or tablet, or throug… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x