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I had an old Flash Player which I have un-installed but now…

Customer Question
I had an old...

I had an old Flash Player which I have un-installed but now have no luck installing the newest version. Can not follow tour instructions, can not have two Chrome pages open. I do need g help with this. Could you install it for me?

Technician's Assistant: When could you last open your software?

I got a card that I could not open today, so I uninstalled the old Flash Player.

Technician's Assistant: Did you recently update your software or Operating System (OS)?

Ys, I updated to High Sierra.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Can not think of anything else right now.

Submitted: 7 months ago.Category: Email
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Answered in 1 minute by:
12/15/2017
Email technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 7 months ago

Did you receive a link to this card via email? If so, did it open up using Chrome or the Safari browser when you clicked on it?

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Customer reply replied 7 months ago
I had my computer fixed, and paid for it, by Netstack technologies. I did not get any answer from your technician. I do not owe you anything, I will cancel my credit card so no future charges will be made by your company. I am afraid I push some wrong button, which always cost me money.
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Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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