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I can't get into any of my accounts and I had used y only…

Customer Question
I can't get into...

I can't get into any of my accounts and I had used y only cell number too try and now they say it has been used and I now have no Facebook or messenger

Technician's Assistant: Are you logged into your email account on any other devices?

No I don't remember my email I never used it please get my pictures on my account back

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I had security questions but thet y keep saying they are not right

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes can we recover my Facebook?

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/15/2017
Email technician: Richard, Email Systems Specialist replied 7 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,180
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When were you last able to sign into your Faceboook account?

Please let me know

Thank you

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Customer reply replied 7 months ago
About 9am and their is a man that is scamming me with a grant thing and it threghten to call police and then my account was gone I have not had to use a password ***** over 4 yrs my husband had it set up that way and he passed away the number I said was just to open I pad sorry please help me all of my pictures are gone
Email technician: Richard, Email Systems Specialist replied 7 months ago

I am sorry to hear about the issues you have

If you now try to sign in, what is the message you get?

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Customer reply replied 7 months ago
I do not have that much in the bank right now let me check to be sure give me a minutei only have 35
Email technician: Richard, Email Systems Specialist replied 7 months ago

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it and reply here to my last question I sent you please

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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