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All of my emails from my daughter since Aug. 31 have

Customer Question
All of my emails...

All of my emails from my daughter since Aug. 31 have disappeared from my computer including attachments of pictures of new baby. How can I get that back? Now her emails are not coming through at all. What's going on?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Web browser, I guess

Technician's Assistant: What troubleshooting have you tried?

Don't know how to do that.

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

Not at this time.

Submitted: 5 months ago.Category: Email
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Answered in 5 minutes by:
12/15/2017
Email technician: Richard, Email Systems Specialist replied 5 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 45,395
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell e which email program you use to access yahoo with?

Please let me know

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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