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I can't get into my G mail. I do not know what you need to…

Customer Question
I can't get into...

I can't get into my G mail

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I do not know what you need to know

Submitted: 8 months ago.Category: Email
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Answered in 2 minutes by:
12/15/2017
Email technician: Richard, Email Systems Specialist replied 8 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to access you gmail account?

Please let me know

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Customer reply replied 8 months ago
it ask for a password
Email technician: Richard, Email Systems Specialist replied 8 months ago

Ok, and you have forgotten your password?

Ask Your Own Email Question
Customer reply replied 8 months ago
This looks suspicious.You are still asking for money
Customer reply replied 8 months ago
You are asking for money after I have paid
Email technician: Richard, Email Systems Specialist replied 8 months ago

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it and reply here to my last question I sent you please

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Customer reply replied 8 months ago
It is suspicious when an encounter demands a new charge after the money has been paid.
Email technician: Richard, Email Systems Specialist replied 8 months ago

ok

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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