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My sound device has disappeared after the lat automatic

Customer Question
My sound device has...

My sound device has disappeared after the lat automatic updating of Windows 10 on my T100TAS

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On all devices , Computers, samartphones etc

Technician's Assistant: What troubleshooting have you tried?

On device manager I have tried to install sound drivers - none has worked

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
12/15/2017
Email technician: Tech Ben, Information Systems Manager replied 7 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Email
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Thanks for choosing Just Answer.

I'm Kumar and I'll assist you today.

Can you please let me know if you tried reinstalling fresh sound drivers?

Thanks,

Kumar

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Customer reply replied 7 months ago
no driver worked ....
Email technician: Tech Ben, Information Systems Manager replied 7 months ago

Are you sure this happened after the Windows Update?

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Email technician: Tech Ben, Information Systems Manager replied 7 months ago

What I'll do is share you the latest Windows 10 Sound Driver for this system.

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Customer reply replied 7 months ago
I am not ready to pay for a simple sound driver .... leave it there ! This is black-mailing
Email technician: Tech Ben, Information Systems Manager replied 7 months ago

If you are talking about the remote assistance offer, please ignore the same. Its from the website and not from me.

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Email technician: Tech Ben, Information Systems Manager replied 7 months ago

Can you please stay online so that I can share the driver link, you can install the driver, check and let me know.

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Email technician: Tech Ben, Information Systems Manager replied 7 months ago

Can you please install an SOC driver package from Intel and let me know how it went. Shared link below.

https://downloadcenter.intel.com/download/26190/System-on-a-Chip-SOC-Driver-Package-for-Intel-Compute-Stick-STK1A32SC

Thanks,

Kumar

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Customer reply replied 7 months ago
I have installed the driver - I'm told that this driver was already installed - I installed it anyway - updated the driver. But it still tells me that there is No Output Audio is installed ...
Email technician: Tech Ben, Information Systems Manager replied 7 months ago

I'll opt out as I am out of ideas and allow other experts to have a look.

Thanks,

Kumar

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Customer reply replied 7 months ago
As I have stated I have never given any engaging commitment to your company - no order whatsoever ! You have opted out - I have never opted in!
All our exchanges are copied to my legal advisers from EuropAssistance ...
Using fraudulous ways to obtain credit card details and using them to get unauthorized money is a criminal offence !
Email technician: Shefin, Internet and Email Specialist replied 7 months ago
Shefin
Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 6,642
Experience: Working as Tech support specialist with a world famous computer manufacturer
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Please be informed that you will not be charged anything without the issue getting resolved. Can I go ahead and help you resolve the issue? If you allow me to access your computer remotely, it will be very helpful.

Thank you.

Customer/p>
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