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I had a yahoo account years ago. They won't except me even…

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My name is***** had...

My name is***** had a yahoo account years ago. They won't except me even though they know my dob, old phone # user name nd password. I was with Frontier communications but I haven't been for years. I gave them my old telephone number and my new cell # and still they don't believe it's me. I have moved to a different town, can you help me? Thank you, ***** ***** and that is how my name is ***** *****: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

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Technician's Assistant: What troubleshooting have you tried?

Name and password *****: Anything else you want the Email Expert to know before I connect you?

That I am ****************@yahoo.com and my password ***** **********

Submitted: 7 months ago.Category: Email
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Answered in 5 hours by:
12/15/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,797
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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How could you know that Yahoo knows your DOB and phone number?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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