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I can't access gmail from my MAC since December 6. On my…

Customer Question
I can't access gmail...

I can't access gmail from my MAC since December 6

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes on my iphone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes i appear to have 3 security questions

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Dont think so1?

Submitted: 7 months ago.Category: Email
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Answered in 6 minutes by:
12/14/2017
Email technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
Since december 6
Email technician: Kris Rodgers, IT Manager replied 7 months ago

OK, so you've been through the account recovery wizard correct?

Thanks

Kris

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Customer reply replied 7 months ago
How much will I pay in all if I let you fix it remotely?
Customer reply replied 7 months ago
far haven't received a reply and have no idea what my options Are
Customer reply replied 7 months ago
This doesn't seem to be working
Email technician: Kris Rodgers, IT Manager replied 7 months ago

Hi,

The remote assistance is on your screen and is on top of your current charges of $47.

Total around $80.

Regards

Kris

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Customer reply replied 7 months ago
No thanks. I'm getting
Out of here
Customer reply replied 7 months ago
This has been completely useless. I'm very disappointed .
Email technician: Kris Rodgers, IT Manager replied 7 months ago

OK great.

That's up to you, although I would prefer but we are not a free service.

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