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I have not used computer for more than 1 yr.

Customer Question
I have not used...

I have not used computer for more than 1 yr.***@******.*** I believe pw was Jesus1 or Karen1. My account is not there. I think my emails may have been transferred to outlook or gmail. Can you help me get mail?

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No gmail pw is harlow10

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I tried to reset password ***** 9084 then changed to 4947

Submitted: 7 months ago.Category: Email
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Answered in 1 hour by:
12/14/2017
Email technician: Mike Taylor, Lead Technician and Owner replied 7 months ago
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,629
Experience: 16 years experience in troubleshooting email problems.
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue today. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question

Please could you clarify that you just wish to get your AOL email account back on the computer again?

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Email technician: Mike Taylor, Lead Technician and Owner replied 7 months ago

Please click on this link in blue > https://tinyurl.com/yavt464j

Go thru the recovery procedure please and you will regain access to your aol account right after verification has taken place.

Thanks very much, Mike

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Mike Taylor
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,629
2,629 Satisfied Customers
Experience: 16 years experience in troubleshooting email problems.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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