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CANT GET ON IT NORTON DID A SECURIOTY VHECK AND BLOCK ME…

Customer Question
CANT GET ON IT...

CANT GET ON IT NORTON DID A SECURIOTY VHECK AND BLOCK ME USDING FIRFOX OR EXPLOYER

Technician's Assistant: Are you logged into your Mozilla account on any other devices?

NO

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

DONT REMEMBER NUMBER

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

NONE I THINK OF

Submitted: 9 months ago.Category: Email
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Answered in 29 minutes by:
12/14/2017
Email technician: Sheri, Expert replied 9 months ago
Sheri
Sheri, Expert
Category: Email
Satisfied Customers: 936
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi JACUSTOMER-5ej0nzx0,

Thanks for using JustAnswer. I am happy to assist you with your issue. Just so I can better assist you, please let me know if this is correct. Norton ran a security check on your computer and now your Internet is not working. is this correct? Also, is this on a PC? Let me know so we can go to the next step.

Regards,

Sheri-Expert

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Email technician: Sheri, Expert replied 9 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if you still need assistance. Let me know.
Regards,
Sheri-Expert

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Sheri
Sheri
Sheri, Expert
Category: Email
Satisfied Customers: 936
936 Satisfied Customers
Experience: Owner/Consultant at Computer Rescue, Inc.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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