Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

First of all i akm not able tofix such things my self

Customer Question
First of all i...

First of all i akm not able tofix such things my self yesterdy i could not reply to email with message yjsy iy oumnsblryo connrfy to imap and that i may have exceeded maiximum numbrt ot my tste limit

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I guess aol

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

I go yo thunnderbird

Technician's Assistant: What troubleshooting have you tried?

I am now 75 and such things overwhealm me

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes it started saying when i was writing a email that it was not being save to drafts i beleve and it kept popin up every few minutes

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
12/13/2017
Email technician: Cabletech, Computer Support Specialist replied 7 months ago
Cabletech
Cabletech, Computer Support Specialist
Category: Email
Satisfied Customers: 528
Experience: 12 years ISP Technical Support
Verified

Thank you for choosing Just Answer. I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

Ask Your Own Email Question
Email technician: Cabletech, Computer Support Specialist replied 7 months ago

Before we begin, I would like to explain how the site works if this is your first visit here. The page you are viewing offers ads for things like secure desktop connection and a phone call. These are not asked by me and I will explain in our conversation if doing one of those things would help make troubleshooting easier. If you request to do either one, I would be happy to do it with you regardless.

If you are prompted during our conversation to rate me, it is as simple as choosing between 5 stars at the top right corner about my service today. Hopefully, I will earn 5 stars today. It is the only way I receive credit for helping you today.

Some things we work on may not easily be resolved with the given resources (such as needing additional media or hardware issues that require replacement). Please understand I will try my hardest to resolve the issue or answer any questions but some things are out of my control.

Finally, make sure to bookmark this page so you can easily come back to this page. If we are working on this issue and you need to step away, you can always leave me a message on this question. I will respond as soon as I can if I am not online. I check periodically throughout the day if not during my normal business hours.

Ask Your Own Email Question
Email technician: Cabletech, Computer Support Specialist replied 7 months ago

Hello! Can you explain a little of what is going on? What is the message you are getting? It was a little mixed.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can't send or receive emails on my I phone; this just
Hi: I can't send or receive emails on my I phone; this just happened at about 230 this afternoon. when I press for details it says the mail server imap.aol.com is not responding. then it tells me to v… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
As I delete incoming emails, they disappear- then return to
As I delete incoming emails, they disappear- then return to bottom of email line-up. Often, when I click on next email, I see only single title on screen...text all left out!! … read more
JJesus Perez Gonzale
JJesus Perez Gonzale
Bachelors of Science, Computer Engineering
43 satisfied customers
Who and How is the number of emails controlled in the AOL
Who and How is the number of emails controlled in the AOL online … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have a real problem. Email not working...limited access
I have a real problem. Email not working...limited access (if it all). ALWAYS early morning, frequently for hours. Tried to log in with a credit card to have a session with Just Answer. It seems I hav… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have an imap email account that I connect to with Outlook
Hi, I have an imap email account that I connect to with Outlook 2013. When viewing through Outlook I see all email folders however it constantly says it is synchronizing. When I view my imap account t… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Bing, As you know my set-up, I thought you might be
Hi Bing, As you know my set-up, I thought you might be interested in having a go at this one. I have 3 pcs in total and I'm trying to sync all the Outlook email and get rid of all of the duplicates. I… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a personal IMAP Gmail account set up on my phone.
Hi, I have a personal IMAP Gmail account set up on my phone. For some reason I am not being able to do immediate synching. The fastest one is each 15 minutes. Ok to send you a screen shot? By the way,… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
An old problem. I've never had an adequate fix. After
An old problem. I've never had an adequate fix. After downloading approximately 34,000 emails, Thunderbird will not download any more emails. The most common error message is: The RETR command did not… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I sincerely ***** ***** can help me. I have gmail.com on my
I sincerely ***** ***** can help me. I have gmail.com on my computer, tablet and Droid phone. When I send an email it does not appear in the sent box on any of the 3 devices. Sometimes it is in all ma… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
guys. I have my own domain hosted on a Microsoft exchange
guys. I have my own domain hosted on a Microsoft exchange and I have set up folders there using the web based mail client. I have set up my email account on outlook 2013 and I am trying to set up the … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
40.99 is being drafted from my checking acct. monthly i havve
40.99 is being drafted from my checking acct. monthly i havve no idea why i do not have aol how do i cancel it?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Greetings, None of our Apple devices are receiving email
Greetings, None of our Apple devices are receiving email from a specific gmail account. We have two iMacs, an iPhone, and an iPad at home that stopped receiving email from the gmail account at 2:00 am… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have a business booking vacation homes is Orlando, FL. After
I have a business booking vacation homes is Orlando, FL. After sending 10-15 emails I receive and error message stating I have exceeded my daily limit. We advertise on vacation websites and respond to… read more
AAATom
AAATom
Software Engineer
Master\u0027s Degree
42 satisfied customers
hi - i have multiple gmail accounts that I synch between my
hi - i have multiple gmail accounts that I synch between my phone, Win 8 Mail, and Outlook 2013. 2 of the 3 email accounts are sych'ing fine, but one of them has not been working properly since this m… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
I have a gmail account set up on mac mail. I have 13.4gb of
I have a gmail account set up on mac mail. I have 13.4gb of emails in total across various folders (labels) set up in mac mail. I have a 25.gb limit which apparently I have exceeded so have not been r… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I only get some of my emails to my phone, but no all of them,
I only get some of my emails to my phone, but no all of them, and there doesn't seem to be any rhyme or reason to why I get some and not others (for instance I will get a portion of an email string, b… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
Dear Answer Technician, Firstly Maybe I submitted this question
Dear Answer Technician, Firstly Maybe I submitted this question several minutes ago and this is a re-submission, sorry, I do not see the answer and do not know what to do. The multiple upload of attac… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
My g-mail account is putting all my incoming mail in the trash,
My g-mail account is putting all my incoming mail in the trash, considering all my mail "part of a trashed conversation". I must transfer any letter I wish to keep to my in-box. And any letter I wish … read more
Nalosin
Nalosin
Computer Support Specialist
High School or GED
87 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x