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Trying to recover a old facebook account. Try and old

Customer Question
Trying to recover a...

Trying to recover a old facebook account. Try and old facebook email and telephone is there any another way ?

Technician's Assistant: When did you last update Facebook?

Been a while about summer time may or june have a new account but just trying to get in to old facebook aocount.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just try yo get the old account

Submitted: 5 months ago.Category: Email
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Answered in 1 hour by:
12/13/2017
Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Email
Satisfied Customers: 894
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

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Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago

Did you try resetting the password ***** it ? What all options do you get to reset it's password ?

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Customer reply replied 5 months ago
Try old email and phone. Not available to get it old email***@******.***
Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago
Do you remember your gmail password ?
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Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago
I tried to search your old account but it is not visible. Did you delete your account ?
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Customer reply replied 5 months ago
I thing it was harmon89
Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago
Ok..But I think you have deleted your old account...That's why it is not visible even when we are doing forgot password.
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Customer reply replied 5 months ago
Maybe is it away to recover ?
Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago
Are you use sure that you used to use this gmail id to login to facebook ?
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Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago
You can only recover a deactivated account.If you fully deleted (not just deactivated) your account, it is gone. It can't be recovered. That's why it's called "delete" and "permanent". Facebook can't recover it for you, they have already removed the content from their servers as you requested
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Customer reply replied 5 months ago
Well I'm told by other they sending me on my Facebook old.
Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago
Ok..If that is the case then your account is not deleted but for sure you may have created that account using different email account not with this gmail id
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Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago
Which name did you use in that account ?
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Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago
I mean what was your first and last name in your old facebook account t ?
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Customer reply replied 5 months ago
Burgin Brown
Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago
Do you remember your last profile photo ?
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Customer reply replied 5 months ago
me with a �� on my head.
Customer reply replied 5 months ago
Water melon
Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago

If so , Do you have phone number which ends with 69 ?

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Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago

Did you receive 6 digit code on your phone number which ends with 69?

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Customer reply replied 5 months ago
No access to phone or email it's there away to send to different phone or email ?
Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago
No..You need to have access to any of them..
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Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago

Does this answers your question ? Are you satisfied with it ?

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Email technician: Bhavik Joshi, Computer Software Engineer replied 5 months ago

Hi,

Are you satisfied with my answer ?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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