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I have an email Address MSN.com I am unable to use this

Customer Question
I have an email...

I have an email Address MSN.com I am unable to use this address in Incredimail..... can you assist

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I have always thought MSN but it may be outllok

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Through my computer

Technician's Assistant: What troubleshooting have you tried?

I went into Incredimail where I also have my Gmail address and wanted to put MSN com address. Which I originally had it. It all seem to change when Windows 10 came on. I have changds the in address and out adress dozens of times ...none seem to work.

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

No thank you Pearl

Submitted: 5 months ago.Category: Email
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Answered in 5 hours by:
12/13/2017
Email technician: bbao, IT Consultant replied 5 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,505
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Can I first clarify a few things first?

1. Did it work before?

2. Are you able to login at outlook.com using this address via web?

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Jess M.
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Category: Email
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