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I forgot my u. Fla. Time Warner/Spectrum. Tablet. It's s…

Customer Question
I forgot my u ...

I forgot my u

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Fla

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Time Warner/Spectrum

Technician's Assistant: What troubleshooting have you tried?

Tablet

Technician's Assistant: What's the model of your device? How old is it?

It's s kindle HE 10. Just received and trying to get my email on my new kindle

Technician's Assistant: What have you tried so far with your Android device?

Not much trying to get a new password

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

I don't think so

Submitted: 7 months ago.Category: Email
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Answered in 4 minutes by:
12/12/2017
Email technician: Isaac Franklin, Support Technician replied 7 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,925
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your email. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

Ask Your Own Email Question
Email technician: Isaac Franklin, Support Technician replied 7 months ago

Please do not abbreviate any responses.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

What email are you trying to get back? gmail/outlook/yahoo etc?

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?

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Category: Email
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