Email

Need Help With Email? Ask Your Email Questions Online

Ask a Computer Expert,
Get an Answer ASAP!

Email

I lost my cell phone. I phone 7. Just today tried to call…

Customer Question
I lost my cell...

I lost my cell phone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

I phone 7

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Just today tried to call but it goes to email

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Last time I used it was in lyft

Submitted: 2 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 32 minutes by:
12/12/2017
Email technician: Aparna Indresh,
 replied 2 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 270
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Aparna Indresh,
 replied 2 months ago

I'm sorry to hear about the issue you are having, I will do my best to help you resolve it. If you have a computer handy, you can easily track your missing iPhone, iPad, iPod touch, or Mac on the web via http://iCloud.com. It's as easy as following these steps:

  1. Open http://iCloud.com in any web browser.
  2. Log into your iCloud account.
  3. Click on Find iPhone in the main menu.
  4. Enter your Apple ID and password ***** sign in if prompted
  5. Click on All Devices at the top.

  6. Click the device name for the device you'd like to track.
  7. You can zoom in and out on the map to track it more closely, or you can choose from one of the modes listed in the upper right. Here is an explanation of what each does:

    • Play sound - Plays an audible tone, even if your device is on vibrate or silent. This is the option you'll want to use if your iPhone or iPad has gone missing around the house.
    • Lost mode - If you use this option, you'll be asked to enter a phone number that will display on the screen of your lost device. Someone can then use this number to call if they find the device. An audible tone will also be played to draw attention to the device.
    • Erase - If you don't think you're going to be able to retrieve the device, or you're worried about someone accessing your private data, you can remotely delete everything on it in order to protect your information.

If that doesn't work or if any other steps is unclear please let me know, So that we can try some other alternate solution. Thank you

Ask Your Own Email Question
Email technician: Aparna Indresh,
 replied 2 months ago

As I could see that you have request for secure remote assistance but there payment failure. You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support

Ask Your Own Email Question
Was this answer helpful?
Ask Aparna Indresh Your Own Question
Aparna Indresh
Aparna Indresh
Aparna Indresh
Category: Email
Satisfied Customers: 270
270 Satisfied Customers
Experience: Engineer at Aparna Indresh

Aparna Indresh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Have new IPad reset yahoo yesterday not working today I got
Have new IPad reset yahoo yesterday not working today I got email can't send email tried to go through what I did yesterday can't get any help keeps asking for what you send me won't except … read more
Kris R
Kris R
IT Manager
Computing
3,157 satisfied customers
I have email accounts on google and 1&1 webmail.com. How can
I have email accounts on google and 1&1 webmail.com. How can I access them on my new computer? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
I cannot get my email address off my email form and when I
I cannot get my email address off my email form and when I try to compose an email, my address appears after the sender and will not send? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
My phone recently broke. I was issued a new one. I had a
My phone recently broke. I was issued a new one. I had a backup gmail account so just in case I needed to transfer all my info to new phone. I have not used my gmail account so I don't remember what i… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
I cannot and out e-mail, suddenly. The serial on for my Mac
I cannot and out e-mail, suddenly. The serial on for my Mac is CO2VDh40J1WK. Recently I one to the help desk and knowing my lack of technical knowledge, the helper kept on file all useful material. Ph… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot get my mail on hotmail it is not coming in.
I cannot get my mail on hotmail it is not coming in … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
Need my e-mail to work it's very important to have it fixed,
Need my e-mail to work it's very important to have it fixed, the store where i bought this phone said he fixed it and still not working, my husbands in war, needs this asap… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
WHen I log into Facebook, messenger, Snapchat, etc... does
WHen I log into Facebook, messenger, Snapchat, etc... does being on these sites use up a lot of data on my iPhone?i do not hav WiFi, I use cellular data only to operate my phone.… read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
Have found my cell and wish to cancel my order for a new one
have found my cell and wish to cancel my order for a new one #138974 … read more
Kris R
Kris R
IT Manager
Computing
3,157 satisfied customers
I'm having so much trouble with e-mail. Just finished
I'm having so much trouble with e-mail. Just finished working over on hour with Cody and got no where. I tried ever password ***** I have used with my e-mail nd none worked. He said one worked but we … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can't get my mail on my I pad. It's saying I have the
It's saying I have the incorrect email address & it is coming up with my friend's address who does not have yahoo … read more
Kris R
Kris R
IT Manager
Computing
3,157 satisfied customers
I erased all my emails yesterday and I need to get them
I erased all my emails yesterday and I need to get them back … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
I have just downloaded Norton and created an account but
I have just downloaded Norton and created an account but they say they already have that e mail on file and I should change my email??? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
What's going on with my e-mail, funny you should ask. I ,t
what's going on with my e-mail, funny you should ask. I don,t gdo a lot on computers, Iam a diabled senior? As of contactIng you … read more
Sheri
Sheri
Bachelor\u0027s Degree
236 satisfied customers
I got a message that my gmail account will be deactivated. I
I got a message that my gmail account will be deactivated. I did not request this deactivation… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
My e-mail will not work, rmdaircraft. Aol. Web. Typing in
my e-mail will not work, rmdaircraft JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: aol JA: How do you usually access your email? On a phone or tablet, or through a web browse… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
I received an email from Apple app saying someone purchased
I received an email from Apple app saying someone purchased an app on my account. When I chose refund I'm supposed to enter all my info including DOB and social security number which I don't want to d… read more
Mr.Med
Mr.Med
982 satisfied customers
I can not find my password for my domain. Gmail. All three.
i can send emails but cant receive them as i didn't set up this email address i let someone else set it up… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x