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Mail accounts have disappeared with high Sierra on mac.

Customer Question
Mail accounts have disappeared...

Mail accounts have disappeared with high Sierra on mac

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail and yahoo

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my iMac thru mail option

Technician's Assistant: What troubleshooting have you tried?

Totally lost sine all option on mail bar are greeted out

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thanks

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/12/2017
Email technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 7 months ago

When did this email issue first start?

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Customer reply replied 7 months ago
Yesterday when iMac staters up
Customer reply replied 7 months ago
No remote
Email technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi

Are you still having an issue here?

Thanks

Kris

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Customer reply replied 7 months ago
No remote, thx
Customer reply replied 7 months ago
Are you planning to answer?
Email technician: Kris Rodgers, IT Manager replied 7 months ago

I cannot answer until i get more info, the best way to do this is for me to connect.

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Customer reply replied 7 months ago
I think I wii quit with just wasting $30
Email technician: Kris Rodgers, IT Manager replied 7 months ago

Can we arrnage a time to get the details fresh?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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