Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

MY desktop computer is trying to fix Windows. It will not…

Customer Question
MY desktop computer is...

MY desktop computer is trying to fix Windows. It will not accept my gmail account. error #0x80070003.

Technician's Assistant: What's the brand/model and version of Windows of your laptop?

It is not a laptop. It is a hp Envy tower.

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

Yes, somebody from cyberspace is updating my Windows. I am getting email on my phone and iPad but nothing since yesterday on my desktop.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I cannot get into Google

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
12/12/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,968
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Email Question
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

Are you using an email client?

Ask Your Own Email Question
Customer reply replied 7 months ago
I don't know what that is
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

What error are you getting accessing your email account?

Ask Your Own Email Question
Customer reply replied 7 months ago
Error 0x80070003.
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

Are you able to login to windows?

Ask Your Own Email Question
Customer reply replied 7 months ago
I don’t know if you can do that. I am getting no contacts on the affected computer
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

How you get emails on your computer, are you using email client like Outlook or Thunderbird? Or are you using web mail? Do you get this error opening your email?

Ask Your Own Email Question
Customer reply replied 7 months ago
I have outlook and gmail. Settings says it is google that needs attention
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

Have you setup Gmail account as IMAP or POP?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

6,968 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My sister is not able to access her account because she
My sister is not able to access her account***@******.*** because she cannot remember her password ***** the security question responses. I checked with Apple support and they suggested contacting you… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can't seem to get the right person through Google to help
I can't seem to get the right person through Google to help me delete my Google account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I can't remember my password to. I get email because my
I can't remember my password ********@******.***. I get email because my password ***** been saved, but I'm trying to get gmail thru my iPhone and I need the password ***** do that. I've answered the … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,014 satisfied customers
I changed my google account password on my laptop and then
I changed my google account password ***** my laptop and then on my phone. I got an alert saying that a new phone signed into my account. My phone was not new, and was on my google account and the loc… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I get message attention required for my gmail account. I get
I get message attention required for my gmail account. I get the code no. 0x80070003. Email has not been sent to me since yesterday. I've rebooted, etc. Help please … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
999 satisfied customers
Mail is telling me account setting out of date. Please
mail is telling me account setting out of date. Please update password ***** this acct. happening on two separate accounts. go to fix and error code 0X80070003 comes back … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I changed my gmail password about 3 weeks ago and about one
Hi. I changed my gmail password about 3 weeks ago and about one week ago I could no longer sigin from my laptop however my ipad and iphone were fine. I tried the recovery steps but it does not recogni… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I've got a new I phone and am having trouble with email. I
I've got a new I phone and am having trouble with email. I updated passwords and my phone is working and my desktop computer can receive mail, but I cannot get my outgoing emails to get sent. Help!!! … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
6,968 satisfied customers
For 6 hours I have been going round and round to get my
For 6 hours I have been going round and round to get my gmail account recovered from being blocked. Nothing works. I changed the password ***** that locked me out again. I am very angry. Please help … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I cannot remember my password. Went through the steps to
I cannot remember my password. Went through the steps to obtain instructions from Google. Use another gmail to send instructions but unable to sign in it. I had to get a new Iphone on Friday and that'… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Reset password yesterday. Now account says problem with
Reset password ***** Now account says problem with account. Run fix, but receive error 0x80070005. Why? … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I got anew iPhone yesterday and i put my gmail on and now i
i got anew iPhone yesterday and i put my gmail on and now i cannot get my gmail password ***** on my iMac … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Cannot log into gmail account. Keeps asking for password and
Cannot log into gmail account. Keeps asking for password ***** nothing has worked. Changed password ***** times but will not update gmail account on either mobile phone or home computer. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I received some large attachments of 20 mb from my phone, my
I received some large attachments of 20 mb from my phone, my desktop was blocked from using gmail by google; it reopened but now I cannot get to any web site other than google. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Hi, Ive been a gmail user for 7+ years without any issues.
Hi, I've been a gmail user for 7+ years without any issues. On SUnday morning, I was uploading photos from my Iphone to my gmail account of my family to download to my desktop computer....after about … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
For some reason, I cannot access by google email account. It
For some reason, I cannot access by google email account. It is ***@******.***. I have changed my password, as requested by Google. But still nothing. Please heko ***@******.***… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Im on the iPad, and in settings, and I cannot find: POP and/or
Im on the iPad, and in settings, and I cannot find: POP and/or IMAP, in order to enable and save. Suggestions?… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
I am not getting all my emails on the computer, I get all my
I am not getting all my emails on the computer, I get all my emails on my IPAD thought, what is wrong? I HATE THE NEW LOOK EMAIL AND I WANT MY OLD SCREEN BACK ASAP!!!!!!! XX XXXX… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x