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I was hacked in June and changed my email address. How do I…

Customer Question
I was hacked in...

I was hacked in June and changed my email address. How do I do this with you so that I start receiving invoices again from I-cloud. I have not received any since June 2017. Thank you

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Originally my email was***@******.***. Changed to***@******.***

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Either on my PC or Ipad2

Technician's Assistant: What troubleshooting have you tried?

None

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thank you

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/12/2017
Email technician: Chris L., Support Specialist replied 7 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you.

1)Go to the Apple Store website at store.apple.com.
2)Sign into to your account and go to "View Account"
3)Under View Account/Account Settings select "Change your default shipping or billing info"
4)Under Payment Information select Edit and then change your Billing Contact email to your new email.
5)Save the info

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Email technician: Chris L., Support Specialist replied 7 months ago

My goal is to give you the best experience possible! I hope I have earned a 5 star rating for providing you a quick answer! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Chris L.
Chris L.
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Category: Email
Satisfied Customers: 5,765
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