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My email inbox moved somewhere this morning. Not in any

Customer Question
My email inbox moved...

My email inbox moved somewhere this morning. Not in any folders. I was trying to access from my iphone

Technician's Assistant: Are you logged into your email account on any other devices?

Yes, my home computer

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not sure

Submitted: 9 months ago.Category: Email
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Answered in 4 minutes by:
12/12/2017
Email technician: UranMail, Network Administrator replied 9 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,577
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.

Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Do you use Windows 7, 8 or 10 on your PC?

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Customer reply replied 9 months ago
10
Customer reply replied 9 months ago
No do not securely connect
Email technician: UranMail, Network Administrator replied 9 months ago

Is the problem that you cannot see something on phone or in computer browser?

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Customer reply replied 9 months ago
No. I want to cancel my account
Email technician: UranMail, Network Administrator replied 9 months ago

Sure, which one, Yahoo, Gmail, AOL?

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Customer reply replied 9 months ago
How do I cancel my just answer membership
Email technician: UranMail, Network Administrator replied 9 months ago

check with customer service: http://justanswer.com/help

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Email technician: bbao, IT Consultant replied 9 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,161
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Working on a shared screen is necessary for this case, as we need to make sure all the details are correct at server side. It is fine if you don't want to conduct the remote session on your own computer due to security and safety restrictions. You can connect to my screen - a clean, newly installed virtual machine.I just need a shared screen, doesn't matter whose shared screen it is.Please advise if you agree to continue this way.
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Category: Email
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