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Due to virus, geek squad wiped all my data for entry.

Customer Question
Due to virus, geek...

Due to virus, geek squad wiped all my data for entry. currently I can not get into my e mail account because I can not remember the pass word. my member id is Customer but that doesn't seem to help because I don't know my password ***** sending me an e mail with a new password *****'t work because I CAN NOT GET INTO MY E MAILS.

Technician's Assistant: Are you logged into your email account on any other devices?

NO

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

MY PHONE NUMBER IS(###) ###-####AND MY MOTHERS MAIDAN NAME IS*****: Anything else you want the Email Expert to know before I connect you?

I just want to get to my e mails please

Submitted: 8 months ago.Category: Email
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Answered in 4 minutes by:
12/11/2017
Email technician: Mr.Med, Other replied 8 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,287
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Email technician: Mr.Med, Other replied 8 months ago

I'm sorry about the issue, What email service are you using please? eg : Gmail

Thank you

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