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Google messages all the time about my gmail accounts. Tried…

Customer Question
Google messages all the...

Google messages all the time about my gmail accounts. Tried deleted one that i don't use but the system continues to send error messages. I have changed my passwords too many times trying to correct this problem

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

No emails in outbox

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

Not that I know of as I still get emails from my telus account

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Well other than being totally frustrated with google as I did try to get rid of gmail accounts

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
12/11/2017
Email technician: Richard, Email Systems Specialist replied 8 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please in which email program you are getting this error?

Please let me know

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Customer reply replied 8 months ago
I have 2 gmail accounts, don't ask me why ***@******.*** and***@******.***
Email technician: Richard, Email Systems Specialist replied 8 months ago

No problem, but I need to know please in which email program you are having the issue please

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Customer reply replied 8 months ago
no I will not pay, just delete both accounts
Email technician: Richard, Email Systems Specialist replied 8 months ago

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it and reply here to my last question I sent you please

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Email technician: Richard, Email Systems Specialist replied 8 months ago

Ok, you are telling me your email address, I need to know the email program you are using.

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Customer reply replied 8 months ago
The box came up again asking for my password ***** it won't accept
Email technician: Richard, Email Systems Specialist replied 8 months ago

Yes, we discussed that before, can you please review the question I have been repeating?

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Customer reply replied 8 months ago
Ok I just sent the answer stating the gmail that is giving me errors
Email technician: Richard, Email Systems Specialist replied 8 months ago

Can I connect to resolve this please, I will do it at no extra charge. As there is an issue getting the information I need.

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Customer reply replied 8 months ago
Sorry would that be windows 7??
Email technician: Richard, Email Systems Specialist replied 8 months ago

Can I connect to resolve this please, I will do it at no extra charge. As there is an issue getting the information I need.

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Customer reply replied 8 months ago
What charge is no extra charge
Email technician: Richard, Email Systems Specialist replied 8 months ago

The extra charge for the remote connection

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Customer reply replied 8 months ago
Be specific how much will you charge to correct google's problem
Email technician: Richard, Email Systems Specialist replied 8 months ago

You will need to speak to customer service regarding costs please.

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Customer reply replied 8 months ago
How do I delete both emails
Email technician: Richard, Email Systems Specialist replied 8 months ago

I still need to know please the email program you use... will you try at least please to describe the icon you click to open it?

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Customer reply replied 8 months ago
Windows live mail
Email technician: Richard, Email Systems Specialist replied 8 months ago

Thank you

In windows live mail, click on accounts, click the account on the right, then Change Settings, then Delete accounts.

Let me know how you go please

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Customer reply replied 8 months ago
Under accounts I have email, newsgroup, properties, IMAP folders, view downloaded messages. Show deleted messages I can't access
Email technician: Richard, Email Systems Specialist replied 8 months ago

Ok, your in the wrong program

As I offered before, again an no extra cost, can I connect to the computer please and I will do this for you

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Customer reply replied 8 months ago
I believe it was Google who locked my accounts. Did you get an answer what cost. If I want to get rid of them why should I pay to have it done
Email technician: Richard, Email Systems Specialist replied 8 months ago

Ok, if you wish to discuss payments, as this is a paid service, please speak to customer service on***@******.***

You can also organize a refund for yourself if needed.

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Customer reply replied 8 months ago
I give up. No more responding but thanks
Email technician: Richard, Email Systems Specialist replied 8 months ago

ok

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