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Can't get ny email. Outlook and myrnaadelman @hotmail.com.

Customer Question
Can't get ny email ...

Can't get ny email

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook and myrnaadelman @hotmail.com

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Tablet. I have web tv fro Microsoft. Two computers. Hotmail and web tv.

Technician's Assistant: What troubleshooting have you tried?

I am 79 years old and technology is not for me. Haven't tried my settings

Submitted: 8 months ago.Category: Email
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Answered in 1 minute by:
12/11/2017
Email technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using your computer right now or your tablet?
  2. Are you using MS Outlook 2016 to access your emails?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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