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I have a quick question I had to reset my phone and reset my…

Customer Question
Good morning I have...

Good morning I have a quick question I had to reset my phone and reset my Google password ***** I can't log into my phone because it keeps telling me I have to wait 24 hours. Is there any way to shorten that time?

Technician's Assistant: Are you logged into your email account on any other devices?

Yes my table t

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I did reset it now my phone can't get my phone back online without my Google acct sign on

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No I just want to be able to get my phone working again asap please

Submitted: 8 months ago.Category: Email
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Answered in 1 minute by:
12/11/2017
Email technician: Richard, Email Systems Specialist replied 8 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

No sorry, this is a security implemented to protect stolen phones from being reset and reinstalled under a different account.

I am really sorry but you need to wait out the 24 hours.

Then you can activate the phone

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Email technician: Richard, Email Systems Specialist replied 8 months ago

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
47,537 Satisfied Customers
Experience: Over 15 year experience in Email Systems and Programs

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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