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I Q i. I lost my Christmas card which was a gift from Watts,

Customer Question
I lost my Christmas...

I lost my Christmas card which was a gift from Sharon Watts, hos

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On the computer

Technician's Assistant: What troubleshooting have you tried?

Gone back to messages, cannot find

Submitted: 7 months ago.Category: Email
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Customer reply replied 7 months ago
How can I recover a Jackie Lawson card link to download that has apparently disappeared from my computer. We used it for several days and can find it.
Answered in 2 hours by:
12/11/2017
Email technician: Jess M., Computer Support Specialist replied 7 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. What email address are you using?
  3. How do you access your email? Are you using a web browser or an email program like MS Outlook 2016?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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