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Not getting email except on outlook. Msn. ,t know for sure…

Customer Question
Not getting email except...

Not getting email except on outlook

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

Msn

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Don,t know for sure but the ones i have have had for years, one is malwares

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Also need to renew my account it expires 1-8-18

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
12/10/2017
Email technician: UranMail, Network Administrator replied 7 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,286
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Email technician: UranMail, Network Administrator replied 7 months ago

you stated " not getting email except on outlook", where else you should be getting your email?

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Customer reply replied 7 months ago
msn.com
Customer reply replied 7 months ago
no not now
Email technician: UranMail, Network Administrator replied 7 months ago

You mean website? Http://msn.com ?

What happends when you try to login to website?

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Customer reply replied 7 months ago
i can log in to msn however that email has stopped and is only viewable on outlook
Email technician: UranMail, Network Administrator replied 7 months ago

I am not sure what you mean by "stopped"

Who is your email provider?

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Customer reply replied 7 months ago
microsoft
Email technician: UranMail, Network Administrator replied 7 months ago

can you be more specific? what is your email address?

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Customer reply replied 7 months ago
no, i will try to find a phone number for a microsoft tech and talk to them, thanks
Email technician: UranMail, Network Administrator replied 7 months ago

Sure, good luck

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Customer reply replied 7 months ago
no thanks
Email technician: UranMail, Network Administrator replied 7 months ago

Sure, good luck

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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