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I recently restarted my new laptop and have not received my…

Customer Question
I recently restarted my...

I recently restarted my new laptop and have not received my emails,

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

My Hotmail account has changed, my internet is fine,*****@******.*** and now it is addiamond2010

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

@Hotmail.com

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My acct has changed fromadiamond.... to addiamond...

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/9/2017
Email technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 7 months ago

Do you access your Hotmail emails using a browser? Are you using a Windows or Mac computer?

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Jess M.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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