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I can't log in to my account on FB it keeps putting someone…

Customer Question
I can't log in...

I can't log in to my account on FB it keeps putting someone else's email and pass word in it I have no phone or access to the email address I signed up with I took the original email address off the account

Technician's Assistant: Are you logged into your email account on any other devices?

I don't think so

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

It won't except the phone number I updated because my fiancé uses it for his account

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I can't lose this page I have to much work on it

Submitted: 7 months ago.Category: Email
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Answered in 9 minutes by:
12/8/2017
Email technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Email
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

What is the device you are working on?

Is that a Windows computer?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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