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I am having trouble setting up a yahoo email account on my…

Customer Question
I am having trouble...

I am having trouble setting up a yahoo email account on my android tablet. It says that username or password ***** ***** but I know it is correct because I just tried it on my Laptop and it worked.

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

Yes. I am on it on the Laptop I am using to chat with you

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have reset it that is not the problem.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't think so

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/8/2017
Email technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
well I just tried to connect to this Android It has been a long time since we have used the email on this tablet, but it used to work. Now it won't connect. I know it has a LTE connection and I know the username and password ***** correct. I have tried to manually set it up, but I am not sure What type of account it should be (POP3, IMAP, exchange) and I don't know the security type or port
Email technician: Kris Rodgers, IT Manager replied 7 months ago

OK no worries at all, so you just need you correct settings yes?

Thanks

Kris

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Customer reply replied 7 months ago
Well that would help, but I am not sure it will work. Seems like it should find all that on its own.
Email technician: Kris Rodgers, IT Manager replied 7 months ago

OK great. Before we continue, are you aware of the costs of the services?

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