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I CANNOT ACCESS MY GMAIL ACCOUNT ON THIS COMPUTER. I CAN USE…

Customer Question
I CANNOT ACCESS MY...

I CANNOT ACCESS MY GMAIL ACCOUNT ON THIS COMPUTER. I CAN USE ANOTHER ACCOUNT ON THIS COPMUTER, BUT CANNOT USE THE 'AT' SYBOL FOR AN EMAIL ADDRESS. THE SYSTEM RESPONDS WITH A '2' PREVENTING AN EMAIL ADDRESS

Technician's Assistant: Are you logged into your Gmail account on any other devices?

NO

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I BELIEVE SO

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

The computer insists on using a 2 instead of the at symbol

Submitted: 9 months ago.Category: Email
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Answered in 1 minute by:
12/8/2017
Email technician: Bryan, Computer Support Specialist replied 9 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 9 months ago

Are you using a Windows or Mac computer? When did this issue first start?

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