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Ive got windows 7 home with 64 bit and running office 2010…

Customer Question
Ive got windows 7...

Ive got windows 7 home with 64 bit and running office 2010 but I have no email program. there is so much conflicting info online but al I want is outlook 2010 so I dont keep losing my emails by having to go thru "post Office" with my provider.. where do I find one

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

Internet connection is great. In order to get emails sent to my email address set up with my provider I have to log into my provider website, click on Post Officer" and then go into like a online web access email set up however the provider deletes them after 45 days

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No but when this laptop was bought it had windows 7 home premium on it, then my son downlaoded Office 2010 but it didnt come with outlook, so I have been trying to downlaod the program so I can have an outlook email that keeps my emails and I can set up folders etc... just like I use at work!

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I keep getting told online that microsoft dont do outlook anymore so Id have to use livewire or some other program, but then I find somethign that says free downlaod and it ends up a 10 step rip off process to get you to pay for al sorts of things fiorst, then the page just closes!!

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/8/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

Can you hold the windows key and press r, and type outlook.exe and let me know what you get.

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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