Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Can not send gmail but can receive. Are the passwords

Customer Question
Can not send gmail...

Can not send gmail but can receive. Are the passwords different between gmail and Google?

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

Stuck in outbox

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

Yes. recently set apple firewall

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Have same problem on Ipad and Iphone for same account

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
12/8/2017
Email technician: Richard, Email Systems Specialist replied 7 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,275
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please which email program you are using to send emails via Gmail?

Please let me know

Thank you

Ask Your Own Email Question
Customer reply replied 7 months ago
dont know came with the phone
Customer reply replied 7 months ago
can not connect Iphone
Email technician: Richard, Email Systems Specialist replied 7 months ago

Ok, so the issue is occurring on your phone correct?

Not on a computer?

Ask Your Own Email Question
Email technician: Richard, Email Systems Specialist replied 7 months ago

Thank you

If you go to my link below

www.gmail.com

Are you able to sign in there?

Ask Your Own Email Question
Customer reply replied 7 months ago
no it goes to my gmail on my Imac
Email technician: Richard, Email Systems Specialist replied 7 months ago

yes, and can you sign into your account there?

Ask Your Own Email Question
Email technician: Richard, Email Systems Specialist replied 7 months ago

Thanks

Now click this link

https://myaccount.google.com/lesssecureapps

Turn it on and then once on try to send an email on the phone

Let me know the results please

Ask Your Own Email Question
Customer reply replied 7 months ago
Tried several times to sign with Google password. No joy. Google says can not verify account
Email technician: Richard, Email Systems Specialist replied 7 months ago

But you said before you could sign in.... when I gave you www.gmail.com

What changed since then?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,275
47,275 Satisfied Customers
Experience: Over 15 year experience in Email Systems and Programs

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Cannot send or receive e mails on my I pad. I do receive
Cannot send or receive e mails on my I pad. I do receive them on my I 8 phone … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Mya message I am trying to send stays in the out box. Also I
Mya message I am trying to send stays in the out box. Also I have a notification that I need to enter my password. When I do the box changes to an empty grey box. … read more
Richard
Richard
Email Systems Specialist
IT Manager, Consultant
47,275 satisfied customers
IPad has stopped sending or receiving email and has lost all
iPad has stopped sending or receiving email and has lost all my important saved mail files. I can still receive and send email on my pc. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I cannot send or receive email. Some emails are stuck in out
Some emails are stuck in out box. I changed my google password ***** on my iPad and now laptop and I phone 8 will not get emails. The error message tells me I have tried too many times to correct and I am locked out of account … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I can receive gmail on my Apple computer but cannot send
Hi. I can receive gmail on my Apple computer but cannot send any. I can … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot send or receive emails on either my ipad or my
I cannot send or receive emails on either my ipad or my iPhone. My desktop computer works ok. My problem started on June 4 when I received a note from***@******.*** stating that a sign in attempt was … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My outgoing mail goes to outbox rather than to addressee and
My outgoing mail goes to outbox rather than to addressee and I can not resend it … read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor\u0027s Degree
2 satisfied customers
My gmail is not sending emails. In my "sent" box you can see
My gmail is not sending emails. In my "sent" box you can see the email I sent but there is a circle going around and around to the left of each of the emails that I just tried to send. I called apple … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I cannot send emails on my mail.bigpond .com acc my username
I cannot send emails on my mail.bigpond .com acc my username is. ***@******.***. The screen shows user name or password ***** ***** but that doesn't seem to be the case … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I can't send or receive emails from my gmail account. I am
I can't send or receive emails from my gmail account. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I cannot send or receive emails on my gmail account. No
I cannot send or receive emails on my gmail account. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I am actually having problems with my phone - can't send
I am actually having problems with my phone - can't send emails in my gmail account from my iPhone. Thanks … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
I am trying to place a GMail App on my iphone but Google
I am trying to place a GMail App on my iphone but Google will not send me the six digit verification code … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
705 satisfied customers
I cannot send gmail on my iPhone or iPad. Message is SMTP
I cannot send gmail on my iPhone or iPad. Message is SMTP problem.When I go to "general -accounts and passwords-account-outgoing server-my outgoing server data is greyed out and does not allow adding … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
My iPad gets messages but I can't send mail. All passwords
My iPad gets messages but I can't send mail. All passwords are correct on RCN - the problem is with Apple … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
I can't get into my google email account, when i try to get
I can't get into my google email account, when i try to get into it instead of coming up***@******.***. It comes up Claudia.sullivan18. It puts a period between my first and last name. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I can get gmail on my iPad but I stopped receiving gmail for
I can get gmail on my iPad but I stopped receiving gmail for the same account and address on my iPhone suddenly and can't seem to fix it.… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
How do I change my password? My inbox was hacked and sent
How do I change my password? My inbox was hacked and sent a email to a couple hundred of my closest friends! Now I can't send email from my account. XXXXX XXXXX [email protected]… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x