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Cant retreave my password my computer is still logged in so…

Customer Question
Cant retreave my password...

Cant retreave my password ***** computer is still logged in so i can get in my email but cant from phone says i changed password ***** hrs ago did not and dont remember exact configuration of password ***** wont reset from codes sent to me from google

Technician's Assistant: Are you logged into your email account on any other devices?

No wont let me in on my phone and im using my compuer to talk to u

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes phone number it calls gives me a code but wont reset

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just need my email to open use for work i created another one and its acting crazy to

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/8/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,968
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

May i connect with you remotely to troubleshoot the issue directly? Thanks

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Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
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Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

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Exchange & Email Consultant

6,968 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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