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I can't receive or send any emails. My email address is

I can't receive or...

I can't receive or send any emails

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

My email address is windows live mail

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Yes

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Answered in 13 minutes by:
12/8/2017
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 8,124
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using Windows Vista, 7, 8 or 10?
  2. Are you still able to access your email using a web browser?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

Ask Your Own Email Question
Customer reply replied 8 months ago
Hi Jess I am able to send and receive email I had to take my computer to a best buy tech I was screwing it up a lot worse, so I like thank you very much for your assistance so take care and have a nice day
Wain

Hi Wain,

Thank you for writing back and I am glad that you were able to send and receive emails now.

Thank you for using our service. If you need assistance in the future, you can request me any time by posting a new question starting with "For Jess M" so that I can assist you immediately.

Best regards,
Jess

Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 8,124
Experience: Computer Software Support Specialist for more than 10 years
Verified
Jess M. and 87 other Email Specialists are ready to help you
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 8,124
8,124 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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